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The Realtors Pledge of Performance and Service
Prepared by the NATIONAL ASSOCIATION OF REALTORS
Since 1913, the Code of Ethics has stood for the honor, integrity, competency and professionalism of REALTORS and the REALTOR organization.
After nearly ninety years, the REALTORS Code of Ethics remains vibrant and alive; an evolving , dynamic, meaningful guide in our increasingly complex business and legal environment. The code challenges REALTORS with its lofty aspirational goals; and it instructs and guides them in their daily dealings with clients, customers, the public and each other through its strict, objective but readily understandable ethical principles.
The following summary of these codes is provided for your convenience. It consists of seventeen Articles and related Standards of Practice.
Duties to Clients and Customers
Article 1
REALTORS protect and promote their clients interest while treating all parties honestly.
Article 2
REALTORS refrain from exaggeration, misrepresentation or concealment of pertinent facts related to property or transactions.
Article 3
REALTORS cooperate with other real estate professionals to advance their clients' best interests.
Article 4
When buying or selling on their own account or for their families or firms, REALTORS make their true position or interest known.
Article 5
REALTORS do not provide professional services where they have any present or contemplated interest in property without disclosing that interest to all affected parties.
Article 6
REALTORS disclose any fee or financial benefit they may receive from recommending related real estate products or services.
Article 7
REALTORS receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.
Article 8
REALTORS keep entrusted funds of clients and customers in a separate escrow account.
Article 9
REALTORS make sure that contract details are spelled out in writing and that parties receive copies.
Duties to the Public
Article 10
REALTORS give equal professional service to all clients and customers irrespective of race, color, religion, sex, handicap, familial status, or national origin.
Article 11
REALTORS are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional, or disclose any lack of expertise to their client.
Article 12
REALTORS paint a true picture in their advertising and in other public representations.
Article 13
REALTORS do not engage in the unauthorized practice of law.
Article 14
REALTORS willingly participate in ethics investigations and enforcement actions.
Duties to Realtors
Article 15
REALTORS make only truthful, objective comments about other real estate professionals.
Article 16
REALTORS respect the exclusive, professional relationships that other REALTORS have with their clients.
Article 17
REALTORS arbitrate financial disagreements with other REALTORS and with their clients.
Please remember that this is simply a general overview of the Code's key principles. For additional information on the Code of Ethics and its enforcement, contact your local association of REALTORS. To view the entire Code of Ethics and Standards of Practice please visit www.OneRealtorPlace.com.
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